LifeVac LLC

149-09 183rd St.
Springfield Gardens NY 11413

Call 1-877-LIFEVAC

Frequently Asked Questions

Please read our FAQ before sending us a message.

Is LifeVac available to purchase outside of the USA?
LifeVac is also available for online purchase in Europe. Visit www.lifevac.eu
What are the delivery charges for orders from the Online Shop?
We have a flat-rate shipping fee of $6.95. Order as many LifeVac's as you want, they all ship for only $6.95.
Which payment methods are accepted in the Online Shop?
We accept PayPal and all major credit cards.
How long will delivery take?
Please allow 5-7 days for delivery.
How secure is shopping in the Online Shop?
Yes, it is very secure. The identity of this website has been verified by GeoTrust DV SSL CA. Your connection to lifevac.net is encrypted with 128-bit encryption. The connection uses TLS 1.0.
What exactly happens after ordering?
You will receive confirmation of your order. When there is any activity on your order, such as shipped, you will receive a notification email. 
Do I receive an invoice for my order?
Yes, you will receive an invoice for your order. If you do not receive it, please don't hesitate to contact us and we will send it.
Returns
Returns will be accepted within 10 days of receipt of the order. Return units must be unopened, with the safety plastic still intact. Opened units may be returned but only for reason of a manufacturer defect to the unit or masks. Please contact us at admin@lifevac.net via email for a return authorization and return label. A refund of the unit cost will be issued following the receipt and inspection of the returned Unit. The charges for the return shipping will be deducted from the refund unless the refund is due to manufacturers defect in which case a full refund of the unit price or replacement will be issued.

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